Privacy Policy

Who we are

Mugdha Dallas LLC, 12990 Eldorado Pkwy #140, Frisco, TX 75035. Contact: shop@mugdhadallas.com or (972) 800-4624.

What we collect

Name, billing and shipping address, email, phone number, and order history. Payment card details go directly to our payment processor — we never see or store your full card number. We also collect standard analytics about how you use the site.

Why we collect it

To process and ship your order, handle returns, answer your questions, prevent fraud, and — only if you have opted in — send you marketing.

Who we share it with

Service providers who need it to do their job: our ecommerce platform (Shopify), our payment processor, DHL for delivery, and our email and messaging providers. We do not sell your personal information.

Customer service and automated assistance

We use software tools to help answer routine questions about stock, orders, and shipping. This means the content of your message and your order record may be processed by those tools to prepare a reply. A member of our team reviews and handles anything that is not a routine question. You can always ask to speak to a person.

Marketing

We only email, text, or message you with marketing if you have opted in. Every message includes a way to unsubscribe, and you can reply STOP to text messages.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to object to certain processing. Email shop@mugdhadallas.com and we will respond within the period required by law.